QuietOffer gives brokers a powerful way to privately list off-market properties while maintaining full control over who gets access to the financials and deal documents. Access control is central to how QuietOffer operates — and it's designed to be simple, secure, and broker-led.
This article walks through exactly how access requests work on QuietOffer, what buyers see, how brokers can manage them, and how the transaction handoff takes place once access is granted.
What Is an Access Request?
Every listing on QuietOffer is private by default. That means financial documents, rent rolls, offering memorandums, and other sensitive materials are not publicly visible. Buyers must first request access to see this information.
When a buyer sees your listing on the QuietOffer marketplace, they can:
View the basic public-facing information (asset type, general location, summary)
Click “Request Access” to apply for viewing rights to the full deal room
This triggers an Access Request, which is routed to your broker dashboard for review.
What Happens When a Buyer Submits a Request?
When a buyer submits a request:
QuietOffer checks their account status and ensures they’ve completed buyer verification.
You get an instant notification (via your dashboard and email).
You can then review the buyer’s profile — including firm name, location, prior activity on QuietOffer, and buyer type (individual, family office, REIT, etc.).
You choose to approve or deny the request.
This process is entirely in your hands. QuietOffer does not auto-approve any buyer on your behalf.
What Do Buyers See After Approval?
Once you approve a buyer, they gain immediate access to:
All uploaded documents (OMs, rent rolls, income statements, site plans, etc.)
Detailed property financials
Photos, video walk-throughs, and supplemental materials you’ve provided
Your contact information — including phone number and email — to begin conversations directly with you
This is where QuietOffer hands the deal off to you.
There is no in-platform messaging or offer submission flow. The buyer now has your contact info and can reach out to begin showings, ask questions, or send an LOI.
What Happens When a Request Is Denied?
If you deny an access request, the buyer receives a polite message informing them that access has not been granted. No further action is taken, and they do not get access to any restricted materials.
This preserves confidentiality while also giving you peace of mind that you’re only showing deals to buyers you’ve personally vetted and approved.
Where Are Access Requests Managed?
You’ll find all access requests inside your broker dashboard under the “Access Requests” tab. Each request includes:
Buyer name and organization
Deal they’re requesting access to
Date of request
Buttons to Approve or Deny
Once a request is approved, you’ll also see tracking on when they last viewed the listing and whether they’ve downloaded any documents.
This gives you real-time visibility into buyer engagement.
Summary of the Access Request Workflow
Here’s a quick overview of how the process works from start to finish:
Step | Action |
1 | Buyer browses the QuietOffer marketplace |
2 | Buyer clicks “Request Access” on your listing |
3 | You are notified and can review their credentials |
4 | You choose to Approve or Deny |
5 | If approved, the buyer sees your documents and contact info |
6 | The buyer contacts you directly to proceed with the deal |
Why QuietOffer Uses This Model
QuietOffer intentionally avoids overly complicated messaging and offer workflows. In commercial real estate, brokers prefer to manage negotiations and documents through their own channels — not through clunky internal inboxes or rigid offer forms.
By giving brokers full control and clearly surfacing their contact info, QuietOffer empowers you to work deals the way you already do — just with a higher caliber of vetted buyers and better listing visibility.
Best Practices for Managing Access
To get the most value out of the access request system:
Upload strong documentation and visuals. This gives approved buyers more confidence to move quickly.
Vet buyers carefully. Review their QuietOffer profiles and do your own quick diligence.
Be responsive. High-intent buyers expect quick communication once they’re approved.
Use your slug page (quietoffer.io/marketplace/yourbrokerage) to drive traffic to your listings and consolidate access management.