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How Buyers Are Verified on QuietOffer

A behind-the-scenes look at how QuietOffer qualifies buyers and protects your listings

Updated over 5 months ago

QuietOffer is a private marketplace built to protect discretion and maximize credibility. Just as brokers go through a short verification process, all buyers are screened and qualified before gaining access to any listing materials.

This article outlines how the buyer verification process works, the types of buyers on QuietOffer, and what you can expect when someone requests access to one of your listings.


Why Buyer Verification Matters

As a broker, you're listing off-market properties that aren't meant for public exposure. QuietOffer exists to give you control over who sees your deals — and that starts by making sure only serious, qualified buyers can request access in the first place.

We verify every buyer before they can:

  • View financials and documents

  • Download sensitive materials

  • Request additional information

  • Submit offers or LOIs

This protects you and your clients from wasting time with tire kickers, unvetted leads, or bad actors. It also helps ensure confidentiality is maintained throughout the transaction process.


Who Are the Buyers on QuietOffer?

Buyers on QuietOffer include:

  • Institutional Acquirers: REITs, family offices, and fund-backed acquisition firms

  • Regional and Local Investors: Trusted repeat buyers who focus on specific geographic areas or asset classes

  • Private Buyers: High-net-worth individuals, 1031 exchange buyers, or closely held firms with experience in commercial real estate

  • Owner-Operators: Businesses seeking to acquire assets for their own use (e.g., a medical group buying its next clinic)

All buyer types go through the same onboarding process and must prove they are actively acquiring commercial property before they can engage with listings.


How Buyer Verification Works

QuietOffer’s buyer verification process consists of three steps:

Step 1 — Application

Buyers create an account and select the Buyer role during registration. They are prompted to provide:

  • Full name and business email

  • Company or acquisition entity name

  • Geographic and asset-type focus

  • Minimum acquisition budget

  • Proof of activity (e.g., website, acquisition criteria, portfolio, or past deals)

Step 2 — Review & Approval

Our internal deal team manually reviews each application. We check for:

  • Professional presence (LinkedIn, company site, press releases, etc.)

  • Track record or proof of past transactions

  • Acquisition criteria that align with QuietOffer’s marketplace

  • Domain reputation and email verification

We reject or flag users who appear to be:

  • New brokers pretending to be buyers

  • Wholesalers

  • Unclear about their criteria or role in the deal

  • Using generic Gmail accounts without supporting details

QuietOffer prioritizes active, transparent, and professionally credible buyers.

Step 3 — Final Access Controls

Once verified, buyers can view active listings but cannot access documents, photos or sensitive listing details such as the address, without broker approval. You, as the listing broker, still decide who gets access to sensitive materials.

Even after verification, we maintain:

  • Access request logs: You’ll see every request, timestamp, and associated buyer profile

  • Document download logs: Full transparency over what has been viewed or downloaded

  • Support visibility: Our team can step in if a request looks suspicious or goes unanswered


What Info Will I See as a Broker?

When a buyer requests access to one of your listings, you’ll receive:

  • The buyer’s full name and company

  • Geographic and asset type focus

  • QuietOffer trust level (verified, preferred, internal referral, etc.)

  • Any notes they’ve submitted with their request

This gives you a complete picture before deciding to approve or decline the request. You control every step.


Do I Have to Approve Every Buyer?

No — you are not obligated to approve every buyer.

If a request doesn’t look serious, doesn’t align with the listing’s profile, or feels like a poor fit, you can decline it instantly from your dashboard.

Buyers are notified that the listing broker chose not to grant access. The reason is not disclosed unless you opt to provide it.


How Do Buyers Submit Offers?

Once you’ve approved a buyer’s access request, they gain permission to view all associated financials, documents, and property details.

From there, the buyer will contact you directly using your professional contact information, which QuietOffer displays on your listing once access is granted.

You can expect buyers to:

  • Call or email you directly with questions or to schedule a showing

  • Submit their LOI or offer directly to you, outside the QuietOffer platform

  • Handle all deal communications through your normal brokerage channels

QuietOffer intentionally does not mediate this part of the process. Instead, we hand the deal off to you — the broker — to manage as you would any other off-market transaction.

This approach maintains transparency, avoids friction, and ensures you're fully in control of the deal from start to finish.


What Happens If a Buyer Abuses Access?

We take listing privacy seriously. QuietOffer tracks and monitors all file access events.

If a buyer:

  • Downloads materials and shares them externally

  • Screenshots and leaks off-market information

  • Misrepresents their position in the deal

Keep in mind, we have built specific ways to track if a specific buyer is responsible for misuse, as all documents are watermarked with time, date, and the buyers name and email who accessed the file. If we discover misuse, at our discretion, we may immediately suspend their account and blacklist them from the platform. You can report abuse directly from your dashboard, and we’ll investigate quickly.


Summary

Buyer verification is a core part of how QuietOffer protects your listings, your clients, and your time. Every buyer must be reviewed and cleared before they can request access. Even then, the final decision to share details is yours.

You maintain total control — we provide the infrastructure.

With our verification system, you can confidently share off-market deals with high-intent buyers, knowing you’ve got full visibility and backup support if needed.

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