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How QuietOffer Reviews and Approves Listings Before They Go Live

How listing approval process works, what we check for, and how you can ensure listings are approved quickly and efficiently.

Updated over 5 months ago

QuietOffer is a platform designed to maintain trust, quality, and professionalism across every deal. That means every listing—no matter who uploads it—is reviewed by our internal team before it goes live. This ensures that buyers see only verified, serious opportunities, and brokers can trust the integrity of the overall marketplace.

Below is a detailed look at how our listing approval process works, what we check for, and how you can ensure your listings are approved quickly and efficiently.


Why We Review Listings

QuietOffer is committed to creating the most trusted commercial real estate marketplace in the industry. A hands-on review process is core to this mission.

Here’s why:

  • We protect your brand. A cluttered marketplace with outdated or inaccurate listings reflects poorly on you and your brokerage.

  • We protect buyers. Serious buyers should only spend time reviewing deals that are properly packaged and presented.

  • We protect the marketplace. A clean, credible platform encourages more engagement and keeps QuietOffer valuable for all users.

Our review process isn’t about adding friction—it’s about creating signal in a sea of noise.


What We Check Before Approving a Listing

When you submit a listing, our internal team manually reviews the following elements:

1. Broker Verification

We verify that the broker uploading the deal is legitimate and has an active account with:

  • LinkedIn account connected (strongly encouraged)

  • A work email associated with a real commercial real estate brokerage

  • A completed broker profile, including name, company, and phone number

This ensures all listings come from verified professionals, not anonymous uploaders.

2. Listing Details

We review the following required information:

  • Accurate asset type (e.g., multifamily, retail, industrial, self-storage)

  • Address or at least a location overview (e.g., “Downtown Boston”) for confidential listings

  • Square footage, NOI, asking price, and cap rate, if provided

  • Short description that makes clear what’s being offered

Incomplete or vague listings will be returned for revision.

3. Documents & Financials

We review documents such as:

  • Offering memorandums (OMs)

  • Rent rolls

  • Income statements

  • Lease agreements (if applicable)

These are checked for relevance, clarity, and recency. Documents with another brokerage’s logo or data inconsistencies may lead to rejection.

We also ensure that confidential materials are only accessible after a buyer request is approved, preserving privacy and security.

4. Media & Photos

Photos are optional but highly encouraged.

We check for:

  • Appropriateness (no watermarks, logos, or non-relevant content)

  • Reasonable quality (low-resolution or unrelated photos may be flagged)

  • Consistency with the property type and location

Listings with polished images or drone shots tend to see higher buyer engagement.

5. Broker Certification Checkbox

During the listing process, brokers must check a box certifying that:

“I have permission to list this property on behalf of the owner and take full responsibility for the accuracy of the information submitted.”

This serves as a legal and ethical line: you, the broker, are responsible for the deal being legitimate.


How Long Does It Take?

Most listings are reviewed within 24 business hours or less.

You will receive one of the following:

  • Approval notice: Your listing is now live on QuietOffer

  • Revision request: Specific details will be outlined so you can update the listing and resubmit

If we require clarification, you may receive a message from our team via email.


What Happens After Approval

Once approved:

  1. Your listing appears in the QuietOffer marketplace, visible to all verified buyers.

  2. Your listing is featured on your brokerage’s unique QuietOffer page, located at:
    quietoffer.io/marketplace/yourbrokerage

  3. You’ll be notified of new access requests. Buyers must be verified before they can request access to financials or documents.

  4. Your dashboard will show total views and access activity, so you can monitor engagement over time.


Tips to Get Approved Faster

To speed up the approval process:

  • Make sure your broker profile is complete and verified. See full verification steps here.

  • Fill in all required fields during listing creation

  • Upload at least one PDF with property details (rent roll, OM, financial summary, etc.)

  • Use professional photos (if available)

  • Write a clear, compelling description

  • Only list properties you are authorized to represent

Taking the extra few minutes to polish your listing ensures it’s approved faster—and taken seriously by our network of qualified buyers.


Why This Matters

QuietOffer is not a mass-market listing platform. We are building a curated ecosystem of brokers and buyers, designed for serious off-market deals.

Our manual listing review process is a key part of ensuring quality control. When buyers see a listing on QuietOffer, they know:

  • It’s from a real, verified broker

  • The property is active and not outdated

  • The documents and financials are relevant and secure

This creates confidence across the marketplace and increases the likelihood that serious buyers engage with your listings.


Questions?

If you ever have questions about a listing under review—or want guidance on how to improve an entry—our support team is available via the in-platform chat widget located in the bottom right corner or via email at [email protected].

We want to help you succeed on QuietOffer. The more we support brokers, the more valuable the platform becomes for everyone.

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